Welcome to Ceda Pal terms and conditions. These Terms and Conditions apply to the use of this website and by accessing this website to contact and or placing an order you agree to be bound by the Terms and Conditions set out below.
Privacy;
Your privacy is important to us. We only use the information you provide about yourself when using this website to assist us in improving our service to you. We do not share your information with any 3rd party.
Price;
Currency is USD$ for overseas customer. Our price list is FOB price (Free on Board). Included: Packaging, free trucking from our factory in Jepara to Semarang port, Standard Fumigation (Non / AQIS), THC – Doc fee (Semarang port), Sending Document, etc. Shipping (Ocean Freight) is not included in the price, it will become responsibility of buyer.
Payment;
We receive payment by T/T (Telegraphic Bank Transfer). We are require 50% down payment in advance after you received our Proforma Invoice to start the production. The rest of payment or balance 50% has to be done upon invoice after we finish the products or when container loaded. After the balance payment has done, please send us the copy of transfer. As soon as we have received your balance payment, we will send the original Bill of Lading (B/L) and others documents by carrier to your address.
Order Terms;
– Minimum order is FCL (Full Container Loaded) 1×20′ ft Container (30 CBM) per shipment.
– No minimum quantities on any item.
– We are able to produce custom design according to customer’s design.
Calculation of container volume (space in the container) as below;
20 ft container = 30 CBM
40 ft container = 60 CBM
40 HC container = 75 CBM
Sample or Retail Order:
Normally, we do not give free samples in order to avoid unfair business practices (copying to another factory for production purpose). But if you are serious buyer, please discuss the sample or retail order will be made after payment. The sample can be shipped by air/sea freight and the cost will be charged on buyer.
How to Order;
To place an order, please write the code of furniture, name of product, and quantity for each item. Send the list of order by email, then we will process the quotation and Proforma Invoice and make calculation for the total volume (container space). After the quotation and Proforma Invoice have been approved, we are require 50% deposit or advance payment by transfer before we start production. The rest of payment or balance 50% has to be done upon invoice after we finish the products or when container loaded. After the balance payment has done, please send us the copy of transfer. As soon as we have received your balance payment, we will send the original Bill of Lading (B/L) and others documents by carrier to your address.
Production Process / Manufacturing Time;
Lead times are an average time taken process, manufacture, finish, packaging and loading container. It can take longer or less time to complete. In the case of bespoke or made to measure item, from final approval of drawings. Some more complex bespoke items may take longer.
– 1 x 20 ft Container = 60 working days (not included with shipping time).
– 1 x 40 ft / HC Container = 95 working days (not included with shipping time).
– The regular container order may take shorter time.
Packing System;
We use foam sheet polystyrene, cardboard and corrugated paper / single-face paper.
We also can use card box upon customer’s requirement with separate price for the card box.
Fragile pieces will be packed with high attention with foam sheet, corrugated paper, card box and wooden crate.
Shipment;
– Port of Loading is Tanjung Emas Port, Semarang, Central Java – Indonesia.
– Shipping (OCEAN FREIGHT) is not included in the price, it will become responsibility of buyer. All order sent freight collect.
– We can assist you to find freight forwarder and shipping line, and arrange the shipment.
– The container is fumigated as required by international law for which the company accept no responsibilities nor liabilities.
– Insurance on container is solely the responsibility of buyers.
Delivery Time;
Normally, we deliver the container or goods arrive at the destination port between 25 – 35 days. Starting from our port of loading in Tanjung Emas Semarang port, Central Java – Indonesia. The time must be on time schedule and depend on the location.
Guarantee / Complain Issue;
We are confident in our production, we control the quality very carefully, starting from production to packing and shipment, we always check every part of the furniture, to make sure there is no imperfection occurring on each item. But occasionally if some problems can occur during ocean containership, in this case we give a limited guarantee;
If that happen, we must get the proved about that complain like photo. Please put picture / photo to the broken part. We will check and investigate the problem. We know whether that broken because from the raw material is not good or your employment negligence when they take it from the containers. If the causes from the furniture we will replace the furniture for you, and send to the next containers or next shipment ( next order ). We do not accept the contractual claim about refund/penalty/charges etc. The refund/penalty/charges are not respectful reason in our economic and social working community. The most important thing for us is to develop the business together with the win-win solution.
We open warm welcome to importers, wholesalers and retailers around the world to negotiate business with us. We are willing to discuss with you with all terms and condition, product availability and shipping arrangement. Please do not hesitate to contact us if you need further information.
